Every new bicycle comes with our industry's best warranty and loyalty program - Bike Care. Once your bicycle is registered, we provide each original retail purchaser a warranty against defects in materials and workmanship, being stated as the following:

5 Years

- Swing arms on all full suspension bicycles (except the Session, Scratch swing arms). 

- Session, Scratch, Slash and Ticket aluminum frames and swing arms

3 Years

- Session and Slash carbon frames and swing arms. 

- All rear suspension linkage components, including bearings, rocker link, and hardware. 

- RIDE+ motor, controller, and battery pack (2 years or 600 charges, whichever comes first). 

- All original Bontrager forks, parts, and components (except consumables such as tires).

This warranty does not cover:

- Improper assembly. 

- Improper follow-up maintenance. 

- Installation of components, parts, or accessories not compatible with the bicycle as sold. 

- Damage or failure due to accident, misuse, abuse, or neglect. 

- Labor charges for part replacement or changeover. 

- Bikes used for commercial activities, including those in rental, demo, or security fleets.